Solutions & Services

Our goal as a leading ICT service provider company in Indonesia is to put experience and professionalism ahead. The company sets its experience and professionalism to the customer’s service division in order to analyze the ICT business process, develop suitable planning, and finally deliver the right solutions.

The company also offer more comprehensive and integrated services. To create the best solution to our customers is our aim. We provide technology solution to assist the companies to increase productivity and efficiency in their business operations


Database & Data Warehousing Solutions

Database & Datawarehouse Solution provides organizations with best-of-breed functionality of the database and data warehouse products.
Database & Datawarehouse Solution provide features as following:
• Database Private/Public Clouds
• Database Availability
• Database Scalability
• Database Security
• Database Engineered System

Middleware Solutions
SOA (Service Oriented Architecture)

Service-oriented architecture (SOA) helps organizations more easily transform their business processes for high performance by simplifying the underlying information systems. By using SOA, companies can quickly compose new applications and automate business processes that span the existing IT systems. The SOA solution features proven software for:
• Service-enabling existing applications
• Governing the life cycle of services
• Controlling access and use of services
• Monitoring service performance

BPM (Business Process Monitoring)

BPM combines established and proven process management methods with a new class of enterprise software tools. It’s enabled breakthroughs in the speed and agility of how organizations improve business performance. With BPM:
• Business managers can more directly measure, respond to, and control all the aspects and elements of their operational processes.
• Information technology managers can apply their skills and resources more directly on business operations.
• Staff and workers across the organization can better align their efforts and improve personal productivity and performance.
• The enterprise as a whole can more quickly respond to changes and challenges to continuously meet its goals and objectives.

BAM (Business Activity Monitoring)

Business Activity Monitoring gives users an overview of live business processes, providing an instant picture of overall process performance. Users are immediately alerted to potential problems in processes and can thus identify and eliminate the problem before operations and minimize impact to the customers.
The benefits of Busines Activity Monitoring:
• Analyze live processes in real-time
• Real-time KPI monitoring
• Proactive alerts through intelligent self-learning
• Forward-looking simulation to prevent process failures
• Problem resolution before live operations are impacted
• More informed decisions thanks to up-to-date data

MDM (Master Data Management)

Master Data Management provides companies with data quality, data governance, security and single source of true data. Master data is the critical connector between the enterprise systems that underlie most business operations. And, master data provides the essential link between operational systems and the business intelligence solutions that support management’s decision making. The quality of an organization’s master data, therefore, can affect the quality of its operations and strategic decision making.
The benefits of Master Data Management:
• Improving business process
• Improving decision making
• Reduce process errors
• Ensure regulatory compliance

Enterprise Architecture Solutions

Enterprise Architecture (EA) provides organizations a clear insight into every aspect of their business and IT. The organization will have the information they need to get the enterprise to desired target state.
The benefits of Enterprise Architecture:
• The organization will be able to see how IT investments support business challenges and needs
• Assure IT can respond quickly to new business challenges
• With better transparency into IT, the organization can standardize, harmonize and transform their IT portfolio to support business in the most cost-efficient way
• By implementing proven EA tools and methodologies, we will help the organization improve IT transparency and its integration with the business

Enterprise Content Management Solutions

Enterprise Content Management Solution provides organizations with a unified repository to house unstructured content, and deliver it to business users in the proper format, and within context of familiar applications to fit the way they work.
Enterprise Content Management Solution wil provide features as following:
• Document Management
• Capture & Imaging
• Content Publishing
• Digital Asset Management
• Records Management
By better managing content as a strategic asset and integrating content into enterprise applications and business processes, Enterprise Content Management Solution helps you lower costs and reduce risks while improving business productivity and agility

Datacenter Solutions
Computing Server System

IT Infrastructure is one of the key to operate your business. For some business needs, servers are the main needs from your IT Infrastructure. Sisindokom as a IT Infrastructure solution provider understand how to meet your business needs with server system solution.
Sisindokom, that experience with IBM and Oracle SUN Server product, will guide you to have an effectives and efficient server system regarding to your business application and data. Strategic solution for server system will enhance your business process and reduce your unnecessary cost.

Storage System

Together with computing server system, storage system are complement of the IT Infrastructure for your business. Sisindokom with many years experience with excellent storage product from partner , will be your perfect partner to deliver storage system solution to support your business.

Network System Solutions
Switching and Routing System

Most business networks today use switches to connect computers, printers and servers within a building or campus. A switch serves as a controller, enabling networked devices to talk to each other efficiently. Through information sharing and resource allocation, switches save businesses money and increase employee productivity.
While switches create a network, routers connect networks. A router links computers to the Internet, so users can share the connection. A router acts as a dispatcher, choosing the best path for information to travel so it’s received quickly.
Switches and routers are the building blocks for all business communications, from data to voice and video to wireless access. They can improve profitability by enabling your company to increase productivity, trim business expenses, and improve security and customer service.

Wireless Network System

A wireless local-area network (LAN) uses radio waves to connect devices such as laptops to the Internet and to your business network and its applications. When you connect a laptop to a WiFi hotspot at a cafe, hotel, airport lounge, or other public place, you’re connecting to that business’s wireless network.
Wireless networking is an essential productivity tool for today’s mobile workforce. With wireless networking, you and your employees can stay connected to your company’s information resources virtually anytime, anywhere. With untethered access to documents, emails, applications and other network resources, employees can roam where they need to and have constant access to the tools required to do their jobs

Network Security System

Network security refers to any activities designed to protect your network. Specifically, these activities protect the usability, reliability, integrity, and safety of your network and data. Effective network security targets a variety of threats and stops them from entering or spreading on your network.
With network security in place, your company will experience many business benefits. Your company is protected against business disruption, which helps keep employees productive. Network security helps your company meet mandatory regulatory compliance. Because network security helps protect your customers’ data, it reduces the risk of legal action from data theft. Ultimately, network security helps protect a business’s reputation, which is one of its most important assets.

Unified Communication System (Voice & Video Communication)

Global value chains, mobile workforces, social networking, pervasive video, and information overload: this is the new normal. To address these business complexities, Unified Communications products connect people, information, and teams, helping to enable comprehensive and effective collaboration.
The Unified Communications System securely integrates voice, video, and other collaborative data applications into intelligent network communications solutions. This system, which includes IP telephony, voice messaging, rich-media conferencing, IP video broadcasting, and customer contact solutions, takes full advantage of all of the power, resiliency, and flexibility of an IP network.



IT and Network Consulting Services

Consultation services for end-to-end solution which includes design, configuration and expansion.

IT and Network Advanced Services
Solution Development Services

Developing a system to solve customer’s problem and optimize the customer’s resources.

System Deployment Services

Implement and integrate the new system into the existing one, or migrate the existing system to new system to enhanced the capability of the whole system.

System Optimization Services

Reconfigure existing system to leverage its capability and to optimized the usage of the available resources.

IT and Network Maintenance Services
On Call Technical Services

Irreguler technical support/maintenance by certified engineer, based on customer call.

Comprehensive Annual Services

Reguler technical support/maintenance by certified engineer, based on agreement.

IT and Network Managed Services

Take over day-to-day management responsibilities of device and services to improve customer’s operation. Devices and services will be provided during the contract period.