Having the mission to continually provide value add and to maintain highest customer satisfaction, Sisindokom has a strong commitment to serve the extensive service support in the most cost . effective approach to customer organization, including :
- 24 - Hour, 7 - Day Service Support
- Wide Range of IT Service Support Program
- Hotline Access to Call Center/ Help Desk Support
- Pro - Active and Preventive Support
- Quarterly Customer Satisfaction Survey
- Regular Customer Visit and Reporting
- Continuous Account Management
- Ongoing Internal Improvement Program
- New Product/Technology Updates
- Customized Workshop
- Joint Planning Session
Sisindokom has always considered that its role as IT Service Provider should be capable of delivering IT Solution to customers, with the main objective of helping customers for improving their productivity, achieving their financial target performance, having value for competition in business industry, and gaining a respectable community image.
By having vast experience and competence in providing IT services to customers, and considering recent and future increasing demands, Sisindokom will certainly be able to grow and develop itself.
The key success is based on the creativity and capability to maintain the existing market and manage the business opportunities, especially in providing the solution and customer satisfaction, through the synergy and business relationship with partners as well as other business associates for giving the significant added value for the customers.
In IT business, Sisindokom, having the vision, goal and mission, and supported by people.s high skill and competence, will confidently be the one of top leading IT service providers in Indonesia and the region.
In order to give customers satisfaction, Sisindokom has the commitment to provide best services and solution to customers. The functions of Sisindokom Customer Service Support in daily activities are professionally handled by the Customer Care and Managed Service Division.
CUSTOMER CARE
Hot Line : ( 021 ) 31900711 ( working hours )
Fax : ( 021 ) 3140358
Email : ccare@sisindokom.com
Corporate Address:
Graha Sisindokom
Jl. Panataran No. 2, Pegangsaan
Jakarta Pusat 10320
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