InfraCare Managed Services: Provide Network Infrastructure Support and Maintenance; Operational & Maintenance of Desktop System, Distributed Computing Services, Asset Management and Analytical Reporting; Seat Management; Server Technology Refresh; and Network Security Operational & Maintenance on Contract Based Services.
SysCare Managed Services:
Provide Expertise Support and Operational Data Base, Outsourcing Software Package and Application, Support & Maintenance, Exchange Server and Web Server Maintenance, Performance Analysis, and Contract Based on Operational & Maintenance Application System.
ICTCare Managed Services:
Operate and provide services for Call Center Operation & Maintenance, Disaster Recovery Center / Services for Network Facilities / Data Processing Center, and Data Management / Backup System on Contract Based.
Success Stories & Major Achievements :
1.
Data Base System
(Caltex/ Cevron, IT outsourcing for Database Manage Services at Caltex Pacific Indonesia - Pekanbaru)
2.
Sisindokom Managed Services /SMS
(Lintasarta, Bank Indonesia, Exelcomindo)
3.
Helpdesk and Desktop Support
(Indosat, IM2, Cevron/Caltex-Unocal, Total Indonesia)
